Retail Banking

Bain & Company's Gwendolyn Lim shares her framework for redesigning the future's banks

Improved economics, personalised customer experience, and enhanced employee engagement are keys to sustainability.

Bain & Company's Gwendolyn Lim shares her framework for redesigning the future's banks

Improved economics, personalised customer experience, and enhanced employee engagement are keys to sustainability.

Automation threatens one in three finance jobs: study

Remisiers, traders, and investment performance analysts are in the line of fire.

Chinese banks' struggling bottomlines aggravates capital crunch

The growth of risk-weighted-assets continues to outpace conventional assets.

Deutsche Bank appoints Kaushik Shaparia as chief country officer for India

He currently serves as global head of subsidiary coverage.

Japanese banks' loan growth to slow to 1.8% in 2019

The older population represents a shrinking client base.

Arapat Sangkharat takes the stage on Krungthai's digital banking journey

He will make the case for whether bank branches still have merit in the digital age.

EY's Evan Wiradharma to grace the ABF Retail Banking Forum

He will discuss how the business models of banks and fintechs have evolved through time.

Australian banks cut term deposit rates amidst cheaper funding

About 130 interest rate cuts were recorded in individual term deposit products in March.

Singapore banks set for Q1 profit boost as corporate loans and wealth income recover

Trading and wealth management income may have rebounded between 10-36% in Q1.

Standard Chartered unveils instant e-credit card issuance and loan disbursement

Personal loans of up to $200,000 can be disbursed within minutes of application.

Maybank Singapore unveils certified course to upskill employees

The course tackles data analytics, design thinking and cybersecurity.

ICBC names Chen Siqing as chairman: report

Chen has served as Bank of China’s chairman since August 2017. The world’s largest bank by assets, Industrial & Commercial Bank of China (ICBC) has...

UnionBank's Ana Delgado shares the secret to delivering superb customer experience

Learning, unlearning and relearning at a time of disruption is key.

Malaysia banks forge ahead with merger plans despite steeper capital rules

Banks can handle the surcharge as CET1 ratios of big lenders range from 12-15.5% in 2018.

Why you shouldn't miss ABF Retail Banking Forum 2019

Hear from the region’s top banking execs on how to stay ahead of changing industry trends.

Bank Negara Indonesia loan growth to slow to 13% in 2019

A moderation in private corporate and SOE loans will hit lending.