Retail Banking

9 in 10 Singaporeans want to use fingerprint and facial recognition in banks

Only 1 in 5 are currently using the technology in banking services.

9 in 10 Singaporeans want to use fingerprint and facial recognition in banks

Only 1 in 5 are currently using the technology in banking services.

Standard Chartered realigns commercial banking, private banking, and wealth reporting lines

This follows Anna Marrs' decision to leave the group in September 2018.

DBS to launch retail electricity online platform in April

DBS Electricity Marketplace will enable 108,000 households to apply for energy plans.

Experienced foreign banks are thriving in Taiwan

The country's competitive loan market is opening new doors of opportunities.

BEA launches "Super-Fast" loan application platform

Customers can now use eKYC technology to obtain funds as quickly as one day.

UOB's Christine Ip sets diversity in workforce as one of the bank's key success factors

By valuing the combination of different individuals in the team, she notes positive results for the company.

How did HSBC's Yvonne Yiu become a part of the bank's pivotal transformation?

It’s a matter of providing effective solutions, from innovative services to capable business models.

Foreign banks outperform local Singapore banks in resolving customer woes

Local Singapore banks need to step up their omnichannel game.

Lower core lending and fees hit Japanese regional banks' profits

Japan’s rapidly ageing population is eliminating opportunities for banks to grow their loan portfolios.

Future-ready: Singapore banks target inclusive hiring

They aim to comply with an advisory that covers HR issues like retrenchments.

A new perspective: Do banks need to be an IT company with a banking franchise?

Evolving developments in the sector are forcing banks to rethink their strategies.

Citi's Hsiu-Yi Lin discusses opportunities for women and the way to the bank's top ranks

It involves having the tireless willingness to take risks and a bank that values gender balance.

How Standard Chartered's Anna Marrs leads behind two of the bank's CEO desks

What does it take to become a respected female leader with two roles in one of Asia’s biggest banks?

Citi Singapore unveils Facebook Messenger chatbot

The chatbot can address a wide range of customer needs and everyday inquiries.

Hong Kong banks can hold firm against another housing crash

They can maintain their credit profiles even if prices were to plunge by 30%.

Home loans buoy Malaysian banks' growth prospects

It’s the only bright spot amidst the rest of the underperforming pack.