NAB hit by nationwide technology outage

Customers were unable to access banking services for a time.

Reuters reports that National Australia Bank suffered a “nationwide outage” to some of its technology systems which left its customers unable to access banking services or withdraw money for a period of time.

Also read: NAB's cash profit drops 16% to $2.07b in 1H18

Customers took to social media to express their dismay, with some users claiming they were unable to pay for groceries or refuel their cars.

"We're sorry and it's not good enough ... but we'll get it fixed as soon as possible," chief customer officer business and private banking Anthony Healy said in a video posted on Twitter.

The blow comes at a hard time for the Australian lender who’s been at the receiving end of growing customer discontent after a government inquiry exposed rampant and unethical malpractices in the local financial sector.

Here’s more from Reuters:

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