Hang Seng, CSL unveil expansion of mobile payment service

Find out what's in it for customers.

Hang Seng Bank and CSL Limited (CSL) announced their partnership to extend the Hang Seng Mobile Payment Service (Service) to 1O1O and one2free  customers, offering them the convenience of using designated near-field communication (NFC)-enabled mobile phones to make payments at a wide range of retail outlets in Hong Kong. 

Beginning early next year, the Service will be offered to 1O1O and one2free customers who hold a Hang Seng MasterCard. Participating customers will be able to use designated mobile phones to make payments through MasterCard PayPass terminals at over 3,000 merchant outlets. To activate the Service, customers can visit any 1O1O Centre or one2free shop to obtain an NFC
SIM card at no charge. After downloading the “Hang Seng Mobile Payment App” from the Google Play Store to an NFC-enabled smartphone, they can then download their Hang Seng Mobile Credit Cards and use the phone to make payments.

Participating customers can also download e-Coupons via the “Hang Seng Mobile Payment App” to enjoy preferential offers when making mobile payments.

The e-Coupons can be used in conjunction with Cash Dollars / Merchant Dollars at designated merchants for even more savings. Customers will earn double Cash Dollars on all payments made using the Service. In addition, customers who spend at least HK$500 via the channel during the first three months will receive a further $100 Cash Dollars reward.

The entire payment process is encrypted to help ensure a high level of security. Customers can also opt to enter a password each time they make a payment and check their 20 most recent transaction records on their phone. Should any participating customer lose their mobile phone, they can call Hang Seng or their telecommunications service provider to immediately suspend the Service.

The Service is currently available for a number of Android smartphones with NFC functionality, including: Samsung GALAXY Note lll LTE / Note lll / MEGA / S4 LTE / S3 LTE / S3 / Note II LTE / Note II; LG Optimus G Pro / LG G2; Sony XperiaTM Z / Z1 / Z Ultra / Z Ultra LTE; and HTC Butterfly s / The new HTC One. Hang Seng will extend the Service to other types of smartphones in the future.